Description: The Oregon Department of Administrative Services State Procurement Services, on behalf of the Oregon Employment Department, is soliciting proposals for an Enterprise Service Management System. The anticipated five-year contract includes implementation of a cloud-based system covering incident and service request management, problem management, change control, knowledge base and asset management, integrations, training, organizational change management, metrics, and reporting. The procurement is an open-market competitive solicitation for one contract, with proposals due October 15, 2026, at 10:00 AM.
StateAgency · OR, US
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Enterprise testing service (ETS).
Decision makers connected to this RFP from Oregon Employment Department.
