RFP Database

Find Help Desk Software RFPs and Bid Opportunities

Find open Help Desk Software RFPs from state agencies, local governments, school districts and higher ed institutions.

20 opportunities shown.

  4. Lehigh County Housing Authority

    Special DistrictPA

    IT Managed Services RFP

    Provide comprehensive, proactive it managed services, including: on-site and remote services, 24/7 monitoring, website management, preventative maintenance, help desk support, cybersecurity, strategic it consulting, and scalable infrastructure management.

  7. Town of Grand Isle

    CityVT

    Request for Proposal: IT Services Grand Isle, Vermont

    The Town of Grand Isle, Vermont is seeking proposals for professional IT managed services, including network support, 24/7 monitoring, security, hardware maintenance, software updates, troubleshooting, backup/disaster recovery, help desk support, and special project consulting for a three-year period.

  9. Department of the Air Force

    FederalDC

    RFI Commercial Wifi B977 JBSA

    The Department of the Air Force is seeking information from capable contractors to restore and extend commercial Wi-Fi service and install equipment in Building 977 at JBSA Randolph AFB, Texas.

  19. Naval District Washington Fire & EMS

    Fire DepartmentMD

    BPA - IT and Telecom PSC 7E20

    The Naval Surface Warfare Center Indian Head Division (NSWC IHD), on behalf of the U.S. Department of Defense, is seeking to establish Blanket Purchase Agreements (BPAs) for IT and telecommunications services and standard commercial supplies under PSC 7E20 and NAICS 423430.

  20. Department of the Air Force

    FederalDC

    Automated Project Order Follow-on

    This open Sources Sought/Request for Information (RFI) seeks vendor capability information and market interest for sustainment of the Air Force’s Automated Project Order (APO) system; it is for market research only and is not a commitment to procure or award a contract.

Recent buying indicators

What Help Desk Software buyers are planning now

Recent board meeting, budget, plan, and contract evidence, connected to the buyer and relevant decision-makers.

Waubonsee Community College
ILSep 25
Why now

This Order Form from Salesforce, Inc. outlines the purchase of Marketing Cloud Account Engagement services (Plus - Additional Contacts, Premier Success Plan, Plus version) and Force.com - Unlimited Edition (Administrator) by Waubonsee Community College. The contract is effective from September 25, 2026, to September 24, 2027, with a total cost of USD 34,320.00. The agreement includes annual billing, Net 30 payment terms, and references Salesforce's Master Services Agreement and specific terms for educational institutions. The purchase order number is P0164118.

Contract ExpiringPre-RFPDetected: Sep 25
Key Contacts · Verified by Starbridge
Julie Bechtold
Academic and Career Advising Manager
Michele Kellen
Accounting Supervisor, Payroll

Town of Cohasset
MASep 15
Why now

- The Town of Cohasset is requesting $232,000 in capital funding for a new townwide UCaaS phone system at an upcoming special town meeting. - CIO Ron Manad and Deputy CIO Dan Kelly reported the current on-premise PBX is unreliable, with end-of-life accelerated from 2029 to 2026 and no manufacturer support. - The IT team evaluated five UCaaS solutions, using Gartner Magic Quadrant and state contracts, and selected Ring Central and Elevate as finalists. - Ring Central, offered through AOT Technologies, is the recommended top contender due to better pricing and responsive support, while Harbor Networks' Elevate was less forthcoming.

Meeting MentionPre-RFPDetected: Sep 15
Key Contacts · Verified by Starbridge
Lisa McGonigle
Admin Assistant Procurement & Town Manager
Kerry Waldron
Administrator of Revenue Collections
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